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Frequently Asked Questions


What is Jewel Hero?

Jewel Hero is a platform that connects consumers (like you) to local area jewelry stores. Think of like Lending Tree for mortgages, but in this case for all things jewelry. Basically we allow you to shop before you actually go shopping.

How much does it cost to use Jewel Hero?

Absolutely nothing. ZERO. If you end up purchasing something from a store, you deal with the store directly.

What service does Jewel Hero provide?

Jewel Hero covers all things related to jewelry stores. Diamonds, Engagement Ring, Body Jewelry, Repairs, Appraisals, Watches and even Sell your Jewelry.

What if there are no jewelers in my area?

We are adding jewelers on a weekly basis as we grow our network. If there are no jewelers in your area, please enter your email and you will be notified when a jeweler is added that is in your geographic area.

How many stores are in my area?

Click here for the Store Checker to find out how many stores are in your area.


How can I join Jewel Hero?

Click on this link to register your store, list your store to be on the Jewel Hero network. No credit card is required.

How much does Jewel Hero cost?

Your first five leads will be free. After that, Jewel Hero is a monthly subscription-based service for $500/month.

How do I get the lead?

Once a consumer completes the jewelry request form, if your store falls within the specified distance of the consumer’s zip code and requests for “items” you signed up for, you will receive the lead in your inbox.

How do I communicate with the consumer?

Once you receive a lead, we advise you to reply within 24 to 48 hours with an estimated price. Based on feedback from consumers, providing an estimated price engages the customer more and they will be more likely to communicate.